In such a mixed environment, each platform should use the same version of Outlook and each device should be using the latest version of its mail software. Obviously, if you are in a mixed environment of Windows, Mac and mobile devices, it is not possible to have the same version of Outlook.If you are a delegate and you have a different version of Outlook than the owner of the mailbox, please contact the Helpdesk to start an installation of the appropriate version of Outlook (see How do I find Outlook version information?) This should be at least Outlook 2016 with the latest updates from Microsoft.
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